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Privacy Policy

Stone Gold Office Equipment Trading LLC

Arzoo 1 building Office #303 Opposite Hayat Regency Deira, Near KFC DUBAI UAE.
Email: irfan@stonegold.ae
Phone: +971 042 573873
Website: https://stonegold.ae/

1. Purpose and Scope of This Privacy Policy

This Privacy Policy explains how StoneGold collects, stores, uses, and protects personal information provided by you when you use our website or purchase products. By using our site, you consent to the data practices described herein.

2. Types of information we collect

We may collect the following personal and business information:

  • Your name and contact details (email, phone number)
  • Billing and delivery addresses
  • Business details including trade license (if applicable)
  • Payment method details (processed via secure third-party gateways)
  • Website browsing behavior (via cookies)
  • Communication records (emails, contact forms)

3. How We Use Collected Data

Your data may be used for the following purposes:

  • To process and deliver orders
  • To manage your customer account
  • To respond to inquiries and provide support
  • To comply with legal and financial regulations
  • To improve user experience and personalize content
  • To send promotional offers (if you have opted in)

4. Lawful Basis for Processing Your Data

We process your data based on one or more of the following:

  • Your consent
  • Fulfillment of a contract (order processing)
  • Legal obligations (e.g., VAT reporting)
  • Legitimate interests (website improvement, fraud prevention)

5. Third-Party Data Sharing and Service Providers

We may share your data with:

  • Payment processors
  • Delivery partners
  • IT service providers
  • Legal or government authorities (if required)

We ensure all third parties comply with applicable data protection laws and use your information only for the agreed purpose.

6. Data Storage, Retention, and Protection

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. Personal data is retained only as long as necessary to fulfill the purposes stated or comply with legal obligations.

7. Your Data Rights and How to Exercise Them

You have the right to:

  • Access your personal data
  • Correct or update inaccurate data
  • Request deletion of your data (in certain cases)
  • Withdraw consent for data processing
  • Object to direct marketing

To exercise your rights, contact: irfan@stonegold.ae

8. Changes to Our Privacy Policy

We reserve the right to amend this Privacy Policy at any time. Updates will be posted on this page, and we encourage you to review it periodically.